make my review more comprehensive OK
I bought in total 6 machines from this seller
she told me and that's, what we agree
unlimited film cutting machine
(unlimited is the opposite of limited)
unlimited means the machines will cut films unlimited.. 1 or 3 years or until the machine stops working.. it's on their company page UNLIMITED
so now machine stops working .
I contact the seller .
her answer was I need to pay a yearly fee to make the cutting machine work again.
that's different from what we agree.
tried to fix this little issue .. but no luck.
after I complained throughout Alabama..
she block me from WhatsApp, alibaba
I upload some of the text of our conversation
I strongly recommend you
DO NOT BUY FROM THIS SELLER.
供应商回复:
First, you didn't buy the machine from me at all, you just bought the protective film from me. Regarding the chat record, that was just an inquiry from you. There was no transaction at all.
Second, you tried to discredit our company and asked us to help you at any cost.
Third, regarding your complaint to Alibaba and arbitration of our company, Alibaba has given a very perfect result, that is, your evidence is insufficient, there is no fraud on our part, and you deceived us.
Fourth, you are not satisfied with the result of Alibaba's handling, and you went to the evaluation management here to maliciously spread false rumors. I can punish you with legal weapons
06 May 2024